Getting Started
Support & License
This page explains what support is available and how the template may be used.
Support
Support is intended to help buyers understand the template, resolve defects, and unblock setup issues related to the included system.
Support typically covers:
installation and setup clarification
template behaviour that does not match the documented design
identifiable bugs in included components or CMS structure
Support typically does not cover:
custom implementation work
bespoke design changes
major information architecture consulting
extensive content migration
License
The template may be used as the foundation for your own documentation site and customised to fit your product, team, or brand. If you are using MokuDocs for client work or multi-site deployments, define those terms clearly in your final product documentation and sales materials.
Buyers want this page to feel explicit and trustworthy. Clarity here reduces friction later.
Response window
Support requests are typically responded to within 3–5 business days. Response times may vary during busy periods. For urgent issues, include a clear description of the problem and steps to reproduce it to help resolve things faster.
Update policy
MokuDocs receives updates when bugs are identified, Framer platform changes affect template behaviour, or meaningful improvements are ready to ship. Major version updates will be announced via the Framer Marketplace. Buyers who have remixed the template will need to manually apply updates to their own project.
Contact
For support enquiries, reach out via the Framer Marketplace or through Mokujiro Studio at mokujirodesign.space. Please include your order details and a description of the issue when getting in touch.
Keeping New & Updated populated
The New & Updated section on your Docs Hub automatically shows docs published or updated within the last 90 days. To keep it active, update the Last Updated date field in your Docs CMS whenever you make meaningful changes to a page.